💰 Refund & Cancellation Policy

📌 1. General Policy

• All payments made to ZestMove Digital Solutions are final and non-refundable, unless explicitly stated otherwise.
• By purchasing our services, you agree to this policy.

📌 2. Cancellation Policy

• Clients can request cancellation of services by contacting us in writing (email).
• Cancellation requests will only be considered if the project has not been started.
• If the project has already started, cancellation may not be possible.

📌 3. Refund Eligibility

Refunds may be considered only in the following cases:

• Duplicate payment made by mistake
• Payment made but service not started within the agreed timeline
• Technical error resulting in failed service delivery

In such cases, refunds will be processed after proper verification.

📌 4. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

• Change of mind after project initiation
• Delay caused by client (lack of content, approvals, etc.)
• Dissatisfaction due to subjective preferences after work delivery
• Completed or partially completed services
• Digital products, templates, or downloadable items

📌 5. Partial Refunds

• In rare cases, partial refunds may be granted based on the amount of work completed.
• Final decision will be at the sole discretion of ZestMove Digital Solutions.

📌 6. Payment Gateway Refunds

• Refunds (if applicable) will be processed via the original payment method (e.g., Cashfree).
• Processing time may take 5–10 business days, depending on the payment provider.

📌 7. Chargebacks & Disputes

• Initiating a chargeback without contacting us may lead to permanent suspension of services.
• We encourage clients to contact us first for resolution.

📌 8. Modifications to Policy

We reserve the right to update this policy at any time. Changes will be posted on this page.

📌 9. Contact Us

For any refund or cancellation requests:

📧 Email: info@zestmove.in
📞 Phone: [+91 9532185985]
🌐 Website: https://zestmove.in